Anyone wishing to lodge a formal complaint, recommendation or suggestion with SPTC, will either need to come to the SPTC head quarters at the Victoria bus terminal or fill out the form below. Clear and complete details would be most helpful to us. After submitting this form, you should see a confirmation page. This will notify you that the form has been send. You can also choose if you want us to contact you back, Once we’ve recieve your complaint or suggestion, it will be forwarded to the department concern.